Seed Loyalty Club Terms & Conditions

‘Seed’ is the trading name for the loyalty club promoted by The Plant Place GC Ltd (The Plant Place). The Seed card and app remain the property of The Plant Place.

Lost or damaged cards may be replaced at the discretion of The Plant Place.

The Plant Place reserves the right to terminate the Seed loyalty club at any time by giving three months’ notice of its intention to do so. Any such notice will be posted on The Plant Place website.

Only one Seed membership is permitted per individual.

Unless you are an employee of The Plant Place, you must be over the age of 18. The Plant Place employees, groups, charities or businesses may be excluded from certain aspects of Seed at any time.

This promotion is run by The Plant Place.

This giveaway is free to enter, entrants must be aged 18 or over.

How to Enter

Entries can be made via:

• Social media (Facebook and Instagram) by liking, commenting and sharing the giveaway post (one entry per person), and

• In-store via The Plant Place Seed loyalty club.

Seed members can receive additional entries by scanning their bonus entry voucher during a transaction at the till. Each scan will award 2 bonus entries and can be used multiple times during the giveaway period. No purchase is necessary. Customers may enter for free by providing their name and contact details in-store at The Plant Place during the giveaway period.

Giveaway Period

The giveaway runs from Tuesday 5th May to Tuesday 12th May 2026.
Entries close at 5:30pm on 12th May 2026.

The Prize

The winner will receive:

• 2x tickets to the RHS Chelsea Flower Show (Tuesday 19th May 2026 RHS Members’ Day)

• £250 The Plant Place gift card, valid for use on plants in the outdoor plant area only

The gift card will be issued from Wednesday 20th May 2026.

Travel and accommodation are not included. The winner must be available to attend the event on the specified date.

Winner Selection & Contact

All entries from social media and Seed bonus entries will be combined into one pool.
A winner will be selected at random using a random generator.

• Seed members may be contacted via telephone

• Social media entrants will be contacted via their account

The winner will be contacted after 5:30pm on Tuesday 12th May 2026.

If the winner does not respond within 48 hours, The Plant Place reserves the right to select an alternative winner.

Additional Information

• The prize is non-transferable and no cash alternative will be offered

• The Plant Place reserves the right to amend or withdraw the giveaway at any time

• By entering, participants agree to these terms and conditions

This giveaway is not sponsored, endorsed, administered by, or associated with Facebook or Instagram.

For more information, please contact us on 01253 856414 or email contact@theplantplace.co.uk.

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This voucher entitles you to 10% off all full-priced items in a single transaction excluding all gift cards and garden furniture. The discount will be applied to the value of your eligible purchases. This voucher cannot be used on discounted items, items already on sale, or in conjunction with any other offer, promotion, or discount code. This voucher is valid for 6 months from the date of issue. The expiry date will be clearly displayed on your app. To redeem the voucher, it must be surrendered at the time of purchase (in-store). This voucher is a one-time use only voucher and cannot be reused. Seed Loyalty Club reserves the right to amend these terms and conditions at any time. This voucher has no cash value and cannot be exchanged for cash or other goods or services. Seed Loyalty Club reserves the right to cancel or deactivate the voucher in case of suspected fraud or misuse. By joining the Seed Loyalty Club and accepting this voucher, you agree to these Terms and Conditions. Rewards received via app or email, in particular vouchers must be redeemed in store by the Seed member using the barcode from either the app or email.

Seed Loyalty Points are exclusively available to registered members of The Plant Place Seed Loyalty Club. Members earn 2 Seed Loyalty Points for every £1 spent on qualifying purchases made at The Plant Place. Points are awarded upon the presentation and scanning of the Seed Loyalty Card at the point of purchase. Points are earned on the final transaction amount after all reductions and deductions, including sale prices, have been applied. Please note that points are not awarded for the purchase of gift cards, delivery charges, or build/installation service charges. Promotional periods offering bonus points, such as double or triple points, will be subject to specific terms and conditions, which will be communicated separately to members.

Each Seed Loyalty Point has a monetary value of £0.01 (1p). These points can be redeemed in-store for full or partial payment of purchases. Points cannot be exchanged for cash. Members can conveniently check their Seed Loyalty Points balance via The Plant Place App or by asking a member of staff in-store. At this time, The Plant Place does not have an expiration date for points, however The Plant Place reserves the right to set an expiry date for points, of which, customers will be given reasonable notice.

The Plant Place reserves the right to modify or terminate the Seed Loyalty Points scheme at any time. In such instances, reasonable notice of any changes or termination will be provided to members through email, website updates, or in-store notices. The Plant Place also reserves the right to remove points earned through fraudulent activity.

Eligibility
Available to registered Seed members only.

Reward period
Your birthday reward starts when it is issued to your Seed account and runs for 7 consecutive days.
Your exact end date will be shown in your Seed account or app.

How it works
Your birthday reward is issued as a barcode voucher and must be presented and applied at checkout to receive triple points.
There is no limit to how many times you can use the reward during your birthday week.

Where it can be used
Eligible purchases made in:

• The Plant Place, and

• The Garden Room Café.

Exclusions
Triple points are not awarded on:

• gift cards

• delivery charges

• build or installation service charges

• garden furniture

Standard points may still apply to garden furniture.

Points and redemption
Points earned will be added to your Seed account and can be redeemed in line with the Seed loyalty programme. Points have no cash value and can only be redeemed in the garden centre.

Changes to the reward
We reserve the right to change, replace or withdraw the Seed birthday reward at any time without notice.

General
The birthday reward is personal to the member and cannot be transferred.

From time to time, The Plant Place will run Seed prize draws during selected seasonal periods.

The number of prize draws and winners each year is not fixed and may vary at our discretion.

Winners will be selected at random from eligible Seed member transactions using a random generator. The generator selects a transaction made by a Seed member.

Winners will be contacted by telephone or email.

By taking part in a Seed prize draw, you acknowledge that The Plant Place may request your consent to share your name and/or photo on our social media, website and app. You are under no obligation to agree and may decline any such request.

The Early Bird Compost Offer is available to Seed members for a limited time. No fixed end date applies.

Seed members will receive free local delivery on compost orders of £20 or more (telephone orders only) and a £5 reward voucher when spending £50 or more on compost, bark or soil improvers.

Free delivery is available on telephone orders only, subject to a minimum spend of £20 on compost, bark or soil improvers and delivery to selected local postcodes. Delivery eligibility will be confirmed at the time of ordering. All deliveries are doorstep drop only.

To qualify for reward vouchers, Seed members must spend £50 or more in a single transaction on compost, bark or soil improvers. For every additional £50 spent (up to £150), an additional £5 voucher will be issued, with a maximum of three vouchers per transaction.

Reward vouchers will be credited within 24-48 hours, are valid for six months from date of issue, and can be redeemed in-store only. Grits, gravels, sands and chippings are excluded from this promotion.

We reserve the right to withdraw or amend this promotion at any time without prior notice. Any qualifying purchases made before the promotion is withdrawn or amended will be honoured.

This promotion is subject to availability and may be withdrawn if stock levels become limited.

Should you wish at any time to remove your details, please see below 5 simple steps to delete your Seed APP account :

Step 1: Log into the app

Step 2: Go to the Account icon

Step 3: Select the Details tab at the top

Step 4: Scroll to the bottom and tap ‘Permanently Delete Account’

Step 5: Enter App password, and tap delete.

Your customer record is immediately permanently deleted.

The Plant Place are committed to protecting your privacy and complying with the Data Protection Act 2018 – see our Privacy Policy for full details. Your personal information collected by us will be used only for the administration of Seed and to keep you updated by email and app notifications.

By joining Seed you agree to receive emails and app notifications from us about Rewards and relevant information.

Your purchase history will be used to look up receipts on your request and to send relevant information and Rewards.

1. Communication Channels:

We will primarily communicate with you regarding the Seed Loyalty Club via email. This includes sending information about but not limited to:

• Special offers and promotions

• Exclusive sales and discounts

• New product launches

• Loyalty program updates and benefits

• Account information and updates

• Other up to date information about us, our products or customers

2. Urgent Contact:

We may contact you by phone call or physical mail for urgent matters only. This includes situations such as:

• Notifying you about winning a monthly prize draw

• Addressing issues with your account or purchases

• Informing you about important changes to the Loyalty Club program

However, we will only use these methods if you have consented to them within the Loyalty Club app or at point of sign up.

3. Opting Out of Communication:

You have the right to manage your communication preferences at any time. Here's how:

• In-App Settings: You can turn off email communication within the Loyalty Club app under "Account” then “Details".

• Email Request: You can also unsubscribe from email communication by sending us an email requesting to stop receiving such messages.

4. Minimum Contact Preference:

To ensure we can reach you for important information regarding your Loyalty Club membership, you must have at least one communication preference option enabled within the app. This allows us to contact you for essential matters even if you choose to opt-out of emails.

5. Communication Benefits:

Emails sent to our Loyalty Club members are intended to be in your best interest. They will keep you informed about:

• Upcoming special offers and exclusive sales

• New products and upcoming launches

• Opportunities to maximise your Loyalty Club benefits

• Up to date information regarding products

• Up to date information regarding The Plant Place

We strive to provide valuable information and updates through our communication channels.

This promotion applies strictly to hot drinks purchased at The Garden Room. To earn a stamp, your digital or physical Seed card must be successfully scanned at the till before the transaction is completed. Please note that stamps cannot be added retroactively for any transactions made prior to the official launch of the coffee stamps scheme or before the date you joined Seed.

To ensure fair play, stamps can only be earned on your own personal purchases. You may not use your Seed card to collect stamps on transactions made by friends or family members; they must scan their own individual accounts to receive rewards. Once you have successfully purchased seven hot drinks, your digital tracker will reset to zero, and your eighth hot drink will be free upon your next visit when you scan your card at checkout.

The Seed loyalty club reserves the right to amend, suspend or terminate this offer, or alter these terms and conditions, at any time at its sole discretion.